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Help centre

Changing GP or address

Moving house, transferring to a new surgery, and what changing GP means for your records, hospital care and prescriptions.

Questions about changing GP or address

  • Do I need to change my GP if I move house?

    Only if you have moved outside your GP surgery's catchment area. If you have, you may need to register with a new GP surgery near your new home. If you're still inside the catchment area, you can usually keep your current GP. Either way, tell your surgery your new address.

  • How do I change my registered address?

    Contact your GP surgery directly to update your address details. You may need to provide proof of your new address.

  • How do I transfer to a new GP surgery?

    To transfer to a new GP surgery, register with the new surgery. You do not need to tell your old surgery: your medical records move across automatically and you're removed from your old surgery's list. If you register through Bookable, your records are transferred before your next appointment.

  • Do I need to change hospitals if I change GP?

    No, changing your GP does not automatically change your hospital care. Your new GP can refer you to local hospitals as needed.

  • Will changing GP impact any specialist care I may be waiting for?

    Existing hospital referrals and waiting list places usually stay with the hospital when you change GP surgery. If you are part way through specialist care, you can check with the hospital team before changing so nothing is missed.

  • Will changing GP impact accessing my prescription medication?

    Yes. You will need to contact your new GP surgery to confirm your prescription. They can then send it to the pharmacy of your choice, which you specify when you register. If you need a controlled medicine, you may need an appointment with your GP before your new GP surgery can send your prescription.